In 2025, professional services firms are facing a dual transformation: an uncertain economic climate and heightened client expectations. Napta’s study sheds light on the sector’s major shifts: the transition towards hybrid, value-based billing models (success fees), surging demand for expert profiles in AI, cybersecurity, and data, and the end of the traditional pyramid structure in favour of a diamond-shaped organisation. Discover how consulting firms, IT services companies, and other service providers are reinventing their HR, commercial, and operational strategies to remain competitive and sustainable in a rapidly evolving landscape.

Resource Management Software (RMS) helps organizations optimize the allocation of their resources, such as human capital, financial resources, and physical assets.